Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Changes
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.
